• Checking sales reports, verification of the same and pass the necessary entries
• Preparation of daily and monthly reports
• Ensure the collection is deposited on a daily basis and pass the necessary entries
• Liaise with store managers for any sort of clarification in the daily sales and deposits.
• Reconciliation of bank accounts, credit, cash sales and deposits
• Book all expenses in the respective units on time
• Prepare the necessary schedules for the monthly closing entries
• Proper filing of all required documents
• Checking of VM and store petty cash expenses and do the necessary entries with the approval of Sr.
  Accountant/ Accounts Manager and arrange the reimbursement.
• Maintain proper record of gift voucher sales
• Follow up on utility bills of all DHG stores and timely payment of the same
• Assist Supervisor in their day to day activities as directed

• 2-3 years of relevant work experience
• MOFA Attested Bachelor’s Degree (Business/Accounting/Finance)
• Excellent interpersonal skills and a desire to work in a team-oriented environment
• Strong initiative and leadership skills
• Excellent communication skills, both verbal and written
• Good problem solving skills
• Willingness to set and maintain high standards of performance

• Ensure daily targets are met consistently.
• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain to the customer fabric care instructions.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Answer questions regarding the store and its merchandise.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Maintain records related to sales.
• Demonstrate use or operation of merchandise.
• Place special orders or call other stores to find desired items.
• All folded merchandise must be neatly folded and arranged in the correct order
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Inventory stock and requisition new stock.
• Ensure that items have price tag, arrange and display merchandise to promote sales.
• Exchange merchandise for customers and accept returns.
• Clean shelves, counters and merchandise stores , showroom windows and ensure the floor is cleaned
• Regularly clear fitting rooms
• Help customers try on or fit merchandise.
• Increase the customer base by adding new customers to the mailing list
• Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
• Estimate and quote trade-in allowances.
• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
• Estimate quantity and cost of merchandise required, such as paint or floor covering.
• Bag or package purchases, and wrap gifts.
• Estimate cost of repair or alteration of merchandise.
• Practice security measures that help prevent theft and understand the procedures for handling shoplifters

• 1-2 years experience in a Customer Service / Sales role
• Minimum of High school certificate with fluency in spoken and written English and Arabic

• Keep correct and up-to-date records of all reports for all the brands.
• Tracking and updating shipments statuses regularly.
• Provide assistance in the weekly stock top-up process.
• Collaborate in the sale stocks allocation, as needed.
• Download season’s images for all brands.
• Maintain offers and promotions in Navision System.
• Create and provide established reports as required.
• Create LPO for external vendor once order is finalized – i.e. : WS Fragrances
• Support Omni-Channel Sales and Delivery – including Namshi, 6th Street, and other platforms.
• Perform other related duties as required from time to time.

• 1-2 years of relevant experience preferable with the retail industry.
• MOFA Attested Bachelor’s Degree (Finance, Economics, Product Management, etc.)
• Proficient in Microsoft Excel.
• Excellent communication Skills.
• Must have attention to detail.
• Highly organized and a team player.

• Ensure daily targets are met consistently. • Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain to the customer fabric care instructions.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Answer questions regarding the store and its merchandise.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Maintain records related to sales.
• Demonstrate use or operation of merchandise.
• Place special orders or call other stores to find desired items.
• All folded merchandise must be neatly folded and arranged in the correct order.
• Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
• Inventory stock and requisition new stock.
• Ensure that items have price tag, arrange and display merchandise to promote sales.
• Exchange merchandise for customers and accept returns.
• Clean shelves, counters and merchandise stores, showroom windows and ensure the floor is cleaned.
• Regularly clear fitting rooms.
• Help customers try on or fit merchandise.
• Increase the customer base by adding new customers to the mailing list.
• Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
• Estimate and quote trade-in allowances.
• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
• Estimate quantity and cost of merchandise required, such as paint or floor covering.
• Bag or package purchases and wrap gifts.
• Estimate cost of repair or alteration of merchandise.
• Practice security measures that help prevent theft and understand the procedures for handling shoplifters.

Expected Years of Experience

• 1-2 years’ experience in a Customer Service / Sales role
• Expected Educational Qualification
• Minimum of High school certificate with fluency in spoken and written English and any other language
• Ability to work in a fast-paced team-oriented environment
• Cheerful attitude and with excellent communication skills
• Ability to work under pressure and target driven environment

• Receive, store, and issue supplies and equipment and compile records of supply transactions
• Verify that supplies received are listed on requisitions and invoices. Sort and place inventory in storage areas according to predetermined sequence such as size, type, or product code.
• Keep records of materials or items (including surplus materials) received or distributed in accordance with established procedure. Maintain weekly cycle counts of all stocked items and compile stock report on daily, weekly and monthly basis
• Ensure that all work-areas are clean and well maintained.
• Ensure sure that garment care is carried out allowing for the product to reach the sales floor in the best possible condition.
• Check stock daily to ensure that all products are adequately stocked and available for disposal
• Maintain security of items in the store.
• Fill requisitions for materials and assists in inventory taking.
• Inspect materials received for quantity and condition.
• Perform related duties and responsibilities as required.

• 1-2 years local experience in a Storekeeper role.
• Minimum of High school certificate with fluency in spoken and written English and any other language
• Analytical and mathematical skills with ability to work with numbers
• Ability to work under pressure

• Ensure daily targets are met consistently.
• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain to the customer fabric care instructions.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Answer questions regarding the store and its merchandise.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Maintain records related to sales.
• Demonstrate use or operation of merchandise.
• Place special orders or call other stores to find desired items.
• All folded merchandise must be neatly folded and arranged in the correct order
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Inventory stock and requisition new stock.
• Ensure that items have price tag, arrange and display merchandise to promote sales.
• Exchange merchandise for customers and accept returns.
• Clean shelves, counters and merchandise stores , showroom windows and ensure the floor is cleaned
• Regularly clear fitting rooms
• Help customers try on or fit merchandise.
• Increase the customer base by adding new customers to the mailing list
• Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
• Estimate and quote trade-in allowances.
• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
• Estimate quantity and cost of merchandise required, such as paint or floor covering.
• Bag or package purchases, and wrap gifts.
• Estimate cost of repair or alteration of merchandise.
• Practice security measures that help prevent theft and understand the procedures for handling shoplifters

• 1-2 years experience in a Customer Service / Sales role
• Minimum of High school certificate with fluency in spoken and written English and any other language

• Conduct market research and analyze consumer behavior to guide marketing strategies.
• Monitor competitor activities and support positioning adjustments.
• Develop, localize, and implement seasonal campaigns, activations, and store events.
• Manage content creation across social platforms (Instagram, TikTok, Snapchat, Meta).
• Collaborate with influencers and creators to amplify brand reach and engagement.
• Coordinate with internal and external stakeholders including brand teams, agencies, mall management, and store staff.
• Support campaign planning, including briefing agencies, managing timelines, and tracking budgets.
• Oversee photoshoots, video production, and creative asset development.
• Draft Arabic copy for social media, SMS campaigns, and in-store materials, ensuring all content is culturally relevant and aligned with brand guidelines for the GCC market.
• Drive footfall and conversion in-store through tactical and brand-led campaigns.
• Analyze performance metrics and prepare reports for internal communication.
• Utilize marketing tools including Meta Ads Manager, Canva, and analytics dashboards.

• Minimum of 2 years’ experience in Communication, Marketing, and/or Public Relations.
• Background and knowledge of the industry is preferred, with a strong interest in fashion retail.
• Knowledge of Digital Marketing.
• Experience working with Instagram, TikTok, Facebook, and other social media channels.
• Proficient in Microsoft Office suite.
• Ideally fluent in Arabic and English (written and spoken).
• Proficiency in the following tools is an advantage:
  Canva/Adobe Creative Suite
  Meta Business Suite, TikTok Ads Manager
  Google Analytics, UTM tracking
  CRM tools or SMS campaign systems

STOCK & SALES MANAGEMENT

• Ensure effective replenishment as per the company standards.
• Responsible for the stockroom’s organization (standards, layout, efficiency).
• Responsible for RFID and its devices (PDA’s and iPods, a good 25R) and works along with the Commercial team.
• Responsible for planning stockroom initiatives to come up with solutions to overcome capacity issues.
• Manage delivery productivity in line with Company targets.
• Oversee the complete delivery process across the store.
• Support the management team following the sale preparation plan to achieve targets set.

PEOPLE MANAGEMENT

• Ensure the delivery and stockroom teams are fully trained.
• Participate in performance reviews for employees.
• Establish effective, consistent, and regular communication with the operations team.
• Ensure team schedules are followed as per the coverage planned.

HEALTH & SAFETY

• Ensure good housekeeping is maintained throughout all areas in the store.
• Awareness of the risks employees and customers are exposed to and maintain safe work practices at all times to overcome them.
• Promote work routines and environment to enhance the welfare of the teams.
• Actively communicate with the General services team to ensure maintenance.

• 2-4 years of related professional experience.
• Relevant knowledge of the Retail Industry.
• Solid experience managing a similar fast-paced retail operation.
• Knowledge and experience in organizational effectiveness.
• Strong team management experience.

• Maintain control over the various zones in the shop floor
• Maintain a positive and cheerful attitude with the team and motivate them constantly to sell more
• Monitor and drive performance level of staff in terms of achieving daily targets & maintaining high level of customer service.
• Responsible to increase the Transformation Rate (Convert visitors to the store to customers)
• Monitor and drive hourly sales, daily sales and monthly targets
• Check stock daily to ensure that all products are adequately stocked and available for customers
• Train and promote high customer service standards

• 2-3 years experience in a Customer Service or Sales role in a Retail environment
• Bachelor’s Degree preferred with fluency in spoken and written English and any other language (will specify later)
• Ability to work in a team oriented environment
• Zeal and enthusiastic personality
• Ability to work under pressure and with tight deadlines

• Promote and monitor quality service among staff through training and by acting as a positive role model
• Maintain employee attitude and morale by recognizing outstanding performance and service
• Working with the Store Manager to meet the long range retail and company objectives
• Responsible for work schedules, break periods, work hours and vacations.
• Provide the Store Manager with a weekly update on the progress of the store and staff
• Ensure proper store image.
• Responsible for the operation of the store, such as inventory control and maintenance in the absence of the Store Manager
• Responsible for addressing customer grievances and inquiries.
• Ensure store security
• Evaluate staff performance and development needs.
• Delegate responsibilities between the staff

• 3-4 years experience in a Retail environment with minimum 1 year of Supervisory experience
• MOFA attested Bachelors degree
• Ability to work in a fast paced team oriented environment
• Zeal and enthusiastic personality
• Ability to work under pressure and target driven environment